Privacy Policy

Introduction

MavelsTech ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our websites (mavelstech.in, apps.mavelstech.in, neurostack.mavelstech.in) and use our services.

We are committed to complying with applicable data protection laws, including India's Digital Personal Data Protection Act (DPDP Act) 2023, the European Union's General Data Protection Regulation (GDPR), and other relevant regulations.

Information We Collect

Personal Information

• Name and contact information (email address, phone number)
• Account credentials and authentication data
• Professional or employment information
• Communication preferences

Automatically Collected Information

• Device information (browser type, operating system)
• IP address and approximate location
• Usage data and browsing patterns
• Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect for:

• Providing and maintaining our services
• Improving and personalizing user experience
• Communicating with you about updates, offers, and support
• Analyzing usage patterns to enhance our products
• Ensuring security and preventing fraud
• Complying with legal obligations

Legal Basis for Processing (GDPR)

For users in the European Economic Area (EEA), we process your personal data based on:

• Consent: When you have given explicit consent for specific purposes
• Contract: When processing is necessary to fulfill our contractual obligations
• Legal Obligation: When we must comply with applicable laws
• Legitimate Interests: When processing is necessary for our legitimate business interests

DPDP Act Compliance (India)

In accordance with India's Digital Personal Data Protection Act 2023, we:

• Process personal data only for lawful purposes with your consent
• Collect only data that is necessary for specified purposes
• Maintain accuracy of personal data and allow corrections
• Store data only for as long as necessary
• Implement reasonable security safeguards
• Honor your rights as a Data Principal

Your Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate or incomplete data
• Erasure: Request deletion of your personal data
• Portability: Receive your data in a portable format
• Objection: Object to certain types of processing
• Withdrawal: Withdraw consent at any time
• Grievance Redressal: File a complaint with us or the relevant authority

Data Sharing and Transfers

We may share your information with:

• Service providers who assist in our operations
• Business partners with your consent
• Legal authorities when required by law

For international data transfers, we ensure appropriate safeguards are in place, including Standard Contractual Clauses and other mechanisms approved by relevant authorities.

Data Security

We implement industry-standard security measures to protect your personal data, including encryption, secure servers, access controls, and regular security assessments. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, it is securely deleted or anonymized.

Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal data from children. If we become aware that we have collected personal data from a child, we will take steps to delete such information promptly.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.